About
Not just another ISP.
KTS Broadband is part of the KTS Technology family, bringing the same commitment to quality, transparency and real human support to your internet connection.
Why KTS
What makes us different.
We are not tied to one network or one way of doing things. We find the best connection for you and back it with real support.
Rapid response support
UK-based humans who pick up the phone. Average response time under 15 minutes. No bots, no scripts, no offshore or outsourced call centres.
Network agnostic
We compare every available network at your address to find the best speed, price and reliability. We are not locked into one provider.
Proactive monitoring
Our NOC monitors connections 24/7. We often detect and resolve issues before you notice them.
View network statusPart of KTS Technology
Broadband is just the start. As part of KTS Technology we can support your managed IT, security, cloud and communications needs too.
Testimonials
What our customers say.
“The install was seamless. KTS handled everything from the site survey to go-live. We were up and running in under a week with zero downtime during the switch.”
“Managing connectivity across multiple sites used to be a nightmare. KTS gave us a single point of contact, consistent responses and real visibility into our uptime. Pricing wise, they came in reasonable along with an included failover line at the same price point as their competitors without the backup line.”
FAQ
Frequently asked questions.
How do I know which network is available at my address?
Use our availability checker to search your postcode. We show every network available at your address along with the maximum speeds, so you can make an informed decision.
What speeds can I get at home?
Residential speeds depend on the infrastructure at your address. We offer packages from standard fibre (up to 150Mbps) through to ultrafast full fibre (up to 10Gbps* where available). The availability checker shows the exact speeds you can get.
Can I keep my existing phone number?
In most cases, yes. We can port your existing landline number to our service. The process typically takes 10 to 14 working days and we handle all the paperwork for you.
What happens if my connection goes down?
Our NOC monitors your connection 24/7 and we are often aware of issues before you are. If there is an outage, our UK-based support team will be in touch proactively. Business customers with an SLA receive priority restoration and can add 4G/5G backup for automatic failover.
How is KTS Broadband different from other ISPs?
We are network agnostic, meaning we search every available carrier at your address to find the best fit. We are also part of KTS Technology, so we can support your wider IT, security and communications needs. And you will always speak to a real person based in the UK.
Can KTS Broadband also handle our wider IT needs?
Absolutely. KTS Broadband is part of KTS Technology, which provides managed IT services, cyber security, cloud solutions and business communications. We can act as your single technology partner.
Want to know more?
Get in touch with our team. We are always happy to talk.